“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include publicly available information obtained from government records; deidentified or aggregated consumer information that cannot be reconstructed to identify you, or certain information governed by existing federal laws.
“Sale” or “sell” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by us to another business or a third party for monetary or other valuable consideration.
“Service Provider” means a for-profit entity that processes information on our behalf and to which we disclose a consumer’s Personal Information for a business purpose pursuant to a written contract.
“Third Party” means a person or entity, other than a Service Provider, that collects Personal Information on our behalf or receives it from us.
The chart below shows the categories of Personal Information we collect; examples of the type of Personal Information in each category; the types of sources from which each category of Personal Information is collected; the business purpose(s) for which that category of Personal Information is collected; and the types of third parties with whom that category of Personal Information is shared. As this chart shows, we disclose certain Personal Information to service providers and third parties for business and commercial purposes.
We do not sell Personal Information, including that of minors. We may, however, engage in the following activities that are explicitly not a “sale” under the CCPA, including when:
|Category of Personal Information||Description or Examples||Source(s) of Personal Information||Business Purpose(s) for Collection||Third-Party and Service-Provider Recipients of Personal Information|
|Unique identifiers||Name, signature, address, telephone, email, account name, social security number, driver’s license number, online identifier, internet protocol (IP) address||Individual at issue||Employment, contractual, maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, processing payments, providing advertising or marketing services, providing analytic services||
|Government ID number||Social security number, driver’s license or state identification card number||Individual at issue||Employment purposes, maintaining or servicing accounts, processing or fulfilling contracts||
|Physical description||Physical characteristics or description||Individual at issue, healthcare providers||Processing or fulfilling medical device orders||
|Financial information||Bank account number, credit card number, debit card number, or any other financial information||Individual at issue||Maintaining or servicing accounts, processing orders and transactions, processing payments||
|Health/medical information||Medical information, or health insurance information||Individual at issue, healthcare providers||Fulfilling medical device orders, providing customer service, processing or fulfilling insurance claims, clinical studies, investigations, reviews, or projects||Study sites, ethics committees (or investigational review boards), experts helping us with a clinical project, and health authorities, software vendors|
|Insurance information||Insurance policy number, health insurance information||Individual at issue||Maintaining insurance services for employees, fulfilling workers’ compensation claims||
|Protected class data||Characteristics of protected classifications under California or federal law, including: race, national origin, age (40 years or older), marital status, sex, medical condition, disability, genetics, and veteran or military status||Individual at issue, providers||Fulfilling medical device orders, providing customer service, processing or fulfilling insurance claims||
|Purchase history||Commercial information, including products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies||Individual at issue||Maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions||
|Biometric data||Imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, faceprint, voiceprint, and sleep, health, or exercise data||Individual at issue||Employment, contractual, maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, processing payments, providing advertising or marketing services, providing analytic services||
|Internet activity||Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet web site, application, or advertisement||Individual at issue||Providing advertising or marketing services, providing analytic services||
|Geolocation data||Geolocation data||Individual at issue||Employment, contractual, maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, processing payments, providing advertising or marketing services, providing analytic services||
|Audio, visual, olfactory information||Audio, electronic, visual, olfactory, or similar information||Individual at issue||Providing advertising or marketing services, educational purposes||
|Employment information||Professional or employment-related information||Individual at issue||Employment purposes or fulfilling professional services contracts||
|Education information||Personally identifiable education information that is not publicly available (e.g., grades, financial aid)||Individual at issue||Employment, contractual, maintaining or servicing accounts||
|Inferences||Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes||Individual at issue||
We will not collect a category of Personal Information not listed above, or use any Personal Information collected in any of the above categories for a business purpose not listed above, without first providing you with notice.
If you are a California consumer, you have the right to request certain information regarding the Personal Information we have collected about you in the preceding 12 months. Please note that there are circumstances in which we may not be able to comply with your request pursuant to the CCPA, including when we cannot verify your request and/or when there is a conflict with our own obligations to comply with other legal or regulatory requirements. We will notify you following submission of your request if this is the case.
You have the right to ask us to send you the following information up to two times in a twelve-month period:
(1) the categories of Personal Information collected about you; (2) the categories of sources providing that Personal Information; (3) the categories of third parties with whom we have shared that Personal Information; (4) the business purpose for collecting that Personal Information; (5) the specific pieces of Personal Information we collected about you; and (6) the categories of Personal Information that were disclosed for a business purpose.
If you are a California consumer, you have the right to ask us to delete the Personal Information about you we have collected. Please note that there are circumstances in which we may not be able to comply with your request, pursuant to the CCPA, including when we cannot verify your request and/or whether there is a conflict with our own obligations to comply with other legal or regulatory requirements. We will notify you if this is the case.
To submit a request to access or delete your Personal Information, please contact us as indicated below. If you submit a request by mail or email, include “CCPA Request” on the front of the envelope or in the subject line of your message and include your name and whether your request is a “request for access” or a “request to delete.” If you submit a request via phone, you will be asked to provide the same information.
1330 Win Hentschel Blvd, STE 100
West Lafayette, IN 47906
Toll Free: 855.463.1633
Phone: +1 765.463.1633
Fax: +1 765.464.0369
Within 10 days of MED institute receiving your request, you will be contacted and guided through a process to verify your identity and your request. We will confirm receipt of your request, but before responding, we will verify your request by comparing the information you submit with the request to the information we have in our systems. In some cases, we may ask you for additional information to confirm that we have identified the correct customer record. Subject to certain exceptions that may apply under the CCPA, if we are able to verify your request, we will accommodate it.
You may designate an authorized agent to exercise your rights under the CCPA on your behalf.
Pursuant to the CCPA:
Last Revised on December 13, 2021
We are committed to consistently performing services with high quality, that deliver exceptional results, and add value to the client’s business.
For client surveys sent in the last two quarters, we received ratings of 4.98/5 points (9).